Responsible Gaming

Spin Fever Casino is committed to promoting a safe, balanced and informed approach to online gaming. Gambling should be an entertainment activity, not a way to make money or solve financial problems. Before you play, consider your circumstances, set limits and understand that outcomes are uncertain. If gaming is no longer enjoyable or begins to affect your life, take a break and seek support.

Spin Fever Casino operates under a licence issued by the Comoros AOFA (licence ALSI-202508056-FI2) and a licence from the Tobique Gaming Commission of New Brunswick (licence No. 0000002).

What responsible gaming means

Responsible gaming means making conscious decisions about when, how often and how much you play. It involves treating gambling as a form of entertainment and keeping it within limits that are affordable for you. No gambling activity is risk-free, and there is no guaranteed strategy for winning. Random outcomes cannot be predicted or controlled by a player.

Only gamble with money you can afford to lose after essential costs have been covered. Do not use money needed for rent, mortgage payments, bills, food, education or other important commitments. Gambling should not be funded through borrowing, credit that you cannot repay or money set aside for someone else.

It is also important to protect your time and wellbeing. Avoid playing when you are upset, stressed, tired or under the influence of alcohol or other substances. Take regular breaks, keep a record of your activity if helpful and make sure gaming does not replace sleep, work, study, relationships or other interests.

Set a spending limit before you begin and do not increase it during a session.
Set a time limit and step away when that time has passed.
Never chase losses by trying to win back money you have already lost.
Do not assume that a win is due because you have been losing, or that a loss is due because you have been winning.
Avoid gambling to manage stress, loneliness, boredom or financial pressure.
Keep gambling separate from essential household money and regular financial commitments.

Tools and safer play options

Depending on availability and your account settings, safer play tools may help you maintain control. These tools are designed to support informed decisions and should be used before concerns develop. A limit is most effective when it is realistic, clearly understood and not changed impulsively.

Deposit and spending limits

A deposit or spending limit can restrict the amount you add or use over a selected period. Consider setting a daily, weekly or monthly amount based on your entertainment budget. Treat this amount as a maximum, not as a target. If a limit is reached, do not try to work around it by using another payment method or account.

Time reminders and breaks

Time reminders can help you notice how long you have been playing. When a reminder appears, pause and consider whether you still want to continue. Regular breaks can make it easier to assess your decisions away from the excitement of a game. If you need more distance, stop playing for the day or take a longer break.

Activity and account checks

Review your deposits, withdrawals, wagers and time spent playing regularly. Looking at your activity in one place can help you identify patterns that are difficult to notice during a session. If the amounts or time are higher than expected, consider reducing your limits, taking a break or requesting account restrictions.

Self-exclusion and account restrictions

If you feel unable to control your gambling, self-exclusion or a longer account restriction may be appropriate. These measures are intended to prevent access for a chosen period or until further review. They should be treated seriously. Do not create another account or ask another person to gamble on your behalf while a restriction is active.

Recognising signs of gambling harm

Gambling harm can affect anyone, including people who have gambled responsibly in the past. Signs may appear gradually and can involve money, time, emotions, relationships or work. You do not need to wait until a serious problem develops before asking for help.

Spending more time or money gambling than you planned.
Increasing your stakes to experience the same excitement.
Repeatedly trying to recover losses through further gambling.
Feeling restless, irritable or anxious when you cannot play.
Hiding gambling activity, deposits or losses from family and friends.
Borrowing money, selling possessions or missing bills to continue gambling.
Gambling during work, study or other important responsibilities.
Losing interest in usual activities or withdrawing from people close to you.
Feeling guilty, ashamed, distressed or unable to stop after deciding to stop.
Using gambling as a way to cope with financial, personal or emotional difficulties.

If any of these signs feel familiar, stop playing and consider taking immediate protective steps. These may include setting a strict account restriction, closing access, speaking with someone you trust and contacting a qualified support service. If gambling has created financial pressure, avoid taking on additional debt and consider seeking independent financial advice.

If you feel overwhelmed or believe you may be at risk of harming yourself, seek urgent help through appropriate emergency or crisis services in Australia. Your immediate safety is more important than any gambling account or financial loss.

Getting support and protecting others

Talking about gambling concerns early can make it easier to regain control. Speak with a trusted family member, friend, health professional or qualified gambling support service. Australian support organisations can provide confidential information, counselling, practical guidance and referrals. Search for current services in your state or territory, or ask a healthcare professional for a suitable referral.

You can also contact Spin Fever Casino through the support options available on the website to ask about safer gaming settings, account restrictions or self-exclusion. Our support team may explain the options available and the steps required. We cannot guarantee gambling outcomes, recover losses or provide financial advice, but we can provide information about account-related responsible gaming measures.

Keeping your account secure

Keep your login details private and do not allow another person to use your account. Use only your own payment methods and make sure your account information remains accurate. If you believe another person has accessed your account, stop playing and contact support through the available website channels.

Young people and vulnerable people

Online gambling is intended only for people who meet the applicable legal age and eligibility requirements. Keep gambling accounts, passwords and payment devices away from children and other people who should not access them. Consider using device controls, secure passwords and other protective settings to reduce the risk of unauthorised access.

Spin Fever Casino encourages every player to make informed choices, use available safeguards and ask for help whenever gambling stops feeling manageable. Responsible gaming is an ongoing decision: set boundaries before you play, respect those boundaries and take action early if they are becoming difficult to maintain.